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Done Right. Period.

Done Right. Period.

It's more than a slogan. At Tuffy, we stand behind our work and promise that it will be Done Right. Period, or we'll fix it for free*.

*Certain restrictions apply. See store for details.

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Nationwide Warranty

Nationwide Warranty

We pride ourselves on our expertise and standing by our work. That’s why each purchase receives at least 2 year / 24,000 mile national warranty - whichever comes first. Twice the dealership and industry average!

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6 Months Special Financing

6 Months Special Financing

6 months special financing on purchases of $199 or more with your Tuffy Credit Card. No annual fee. Convenient monthly payments.

*Subject to credit approval. Minimum monthly payments required. See store for details.

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Our Commitment and Values

The Core Values That Guide Us

Our commitment to honesty, transparency, and customer care defines everything we do at Tuffy Grand Rapids (Fuller Ave). We believe in building long-term relationships, delivering reliable repairs, and supporting our local Grand Rapids community. Integrity, respect, and accountability guide our team, ensuring each customer receives the highest level of service. We continually invest in training and technology, striving for excellence in every repair. These values set us apart and give you the confidence to choose Tuffy for your auto care needs.

Honesty and Transparency in Every Interaction

We believe in clear communication, honest recommendations, and fair pricing so customers always know what to expect.

Commitment to Quality and Reliability

We use top-quality parts and expert workmanship, backed by a nationwide warranty for your peace of mind.

Respect and Professionalism

Our staff treats every customer with respect and courtesy, building trust through professional service and care.

Preventative Maintenance Focus

We believe in thorough inspections and proactive care to help you avoid expensive repairs and unexpected breakdowns.
Mechanic examining a car engine in a garage. He is wearing glasses, dark clothes and is focused on the engine.

What Our Customers Are Saying

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Our Auto Repair Services

Explore Our Automotive Services

Vehicles We Repair

Frequently Asked Questions

What types of vehicles do you service?
We service all makes and models, including domestic, import, hybrid, SUVs, and trucks. Our technicians are trained to handle any vehicle you bring in.
Do you offer a warranty on your repairs?

Tuffy provides a nationwide 2-year/24,000-mile warranty on parts and labor for all repairs, honored at any Tuffy location. This ensures you have peace of mind wherever you drive.

Is a courtesy inspection included with my service?
Absolutely. Every service includes a free courtesy inspection of key components like tires, brakes, fluids, battery, belts, and exhaust for your peace of mind.
What amenities are available while I wait?
Enjoy a comfortable waiting area with complimentary Wi-Fi and refreshments. We strive to make your visit convenient and pleasant.
How can I schedule an appointment?
You can call us, email, or use our online booking system. We offer flexible hours Monday through Saturday to fit your busy schedule.

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