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“Got right in to have my explorer front right end fixed. Bought the explorer at car city and 3 days later the stabilizer bar went bad. They covered the warranty part and had it fixed in 3 hrs. My place I take my vehicles to couldn't get to it until July 7th. Good job to Steve and mechanics that got me out the door.”

Russ Ellinger

Jun 24, 2021 – Grand Rapids, MI

“I am so happy with my experience with you guys. You went WAY beyond excellence with my car needs today! I will always be a loyal costumer to you. Thank You so much for your professionalism and costumer service!”

Samantha Buchan

Jan 09, 2021 – Grand Rapids, MI

“I am in GR for a clinical rotation. While here, needed new brakes pretty quickly. Submitted info for a quote and they called me 2 days later with a number. Took the car in that same day and had 2 new rotors and pads very quickly. For not knowing anyone or anything in this city, I’d highly recommend this Tuffy and crew. Very honest with me about what was going on and how much it would cost me as I am still a student. It was greatly appreciated. Thanks guys”

John Terry

Nov 03, 2020 – Grand Rapids, MI

“Mysterious clunk solved quickly, friendly and accurately. You always exceed my expectations! Thanks!”

Lee Carlson

Aug 26, 2020 – Grand Rapids, MI

“Your store was awesome! we were heading into GR from Muskegon when I heard a noise from under the car. Upon investigation, I found that a belt had broken. It was critical that we reach our destination as we were attending a family member's birthday party. Once I contacted Steve at Tuffy's, he said, yes, come on in. We close at 3 so the earlier you get here, the sooner we can get the job done. Well, after being picked up from a relative, my wife and I continued to the birthday party. About 90 minutes later, I received a call from Steve who said the repair had been made. Your store saved me a lot of aggravation being from out of town, and on a Saturday. You guys rock. ”

Chris P

Jul 05, 2019 – Twin Lake, MI

“Although they are located in the city, there is an air of small town about them.. A comfortable, friendly environment. I definitely feel confident keeping them as my go to for any future repairs I may need. ”

Linda R

Feb 14, 2019 – Grand Rapids, MI

“I love Tuffy on fuller st. i can go their and have my car worked on and not feel like i"m not being cheated out of my money.They are real reasonable and will work with you ”

Helen W

Jul 03, 2018 – wyoming, MI

“I bring my car there for oil changes and all other work. Very happy with the results.”

Thomas S

Jun 05, 2018 – Grand Rapids, MI

“I really like their service staff, very honest, friendly, and professional. I would recommend Tuffy!”

Rick D

Jun 05, 2017 – Grand Rapids, MI

“I have used Tuffy on Fuller for many years for my car, my wifes car, my daughters car and my grandsons car. They have always given outstanding service at at a good price. Steve has always explained what needed to be done and completed it in a timely fashion. If you need work done on your auto, this is the place to go.”

Dan V

Dec 03, 2015 – grand rapids, MI

“The people at Tuffy on Fuller Ave. in Grand Rapids are awesome. They do honest quality work for a honest price. I will never take my automobiles anywhere else. I have been ripped- off by other auto mechanic's in the Grand Rapids area and I am thankful that I found this place because like I said; they are honest and give an honest price. They are not out to take advantage of anyone and as a matter of fact, they make their customers happy...... Thank You Tuffy for being an honest auto repair shop. You guys rock......”

Tina S

Aug 17, 2015 – Grand Rapids, MI

“This is my third opportunity to to have the crew at Tuffy Muffler/ Fuller Ave. work on my vehicles. This time I brought in a bent pipe on an expensive, high performance exhaust system. The technician (I didn't catch his name) went to work while I watched, heating and carefully getting the part back to it's original shape and location. Even when I thought is was done, he still wasn't satisfied. It ended up perfect ... like the mishap never happened. The labor charge was lower than reasonable. It's great when the technician working on your car shows as much (or more) care and attention to detail as you would. This has been the case every time I have taken a car there.”

Jon D

Jun 05, 2015 – Grand Rapids, MI

“Had my 2005 Jeep Grand Cherokee towed to Tuffy on Fuller Ave. because it quit running. It turned out to be a quick fix, and they didn't charge me anything. Their honesty and integrity rate vary highly in my opinion. I will continue to make them my only source of auto repair. Thanks so much for your good service.”

Kenneth J

Oct 18, 2014 – Grand Rapids, MI

“The crew at this Tuffy store on Fuller Ave. did an outstanding job replacing the front struts on my 2006 Cadillac SRX. I could not wait a week for Harvey Cadillac to get me in, in order to get the job done. The Caddy was limping. They rebuilt the the upper control assembly on top of the drivers side strut, charging me parts only. The Caddy is going back to this outfit soon, for a brake job, ”

Ben N

May 02, 2014 – Rockford, MI

“Thumbs up on overall job quality - and price. They went above and beyond to help me understand what my car needed - something I have come to respect greatly in the auto repair business.”

Kennedy S

Oct 17, 2011 – Grand Rapids, MI