Our Customers' Reviews
I love Tuffy on fuller st. i can go their and have my car worked on and not feel like i"m not being cheated out of my money.They are real reasonable and will work with you
— Helen W., wyoming, MI
Although they are located in the city, there is an air of small town about them.. A comfortable, friendly environment. I definitely feel confident keeping them as my go to for any future repairs I may need.
— Linda R., Grand Rapids, MI
I really like their service staff, very honest, friendly, and professional. I would recommend Tuffy!
— Rick D., Grand Rapids, MI
I bring my car there for oil changes and all other work. Very happy with the results.
— Thomas S., Grand Rapids, MI
I have used Tuffy on Fuller for many years for my car, my wifes car, my daughters car and my grandsons car. They have always given outstanding service at at a good price. Steve has always explained what needed to be done and completed it in a timely fashion. If you need work done on your auto, this is the place to go.
— Dan V., grand rapids, MI
The people at Tuffy on Fuller Ave. in Grand Rapids are awesome. They do honest quality work for a honest price. I will never take my automobiles anywhere else. I have been ripped- off by other auto mechanic's in the Grand Rapids area and I am thankful that I found this place because like I said; they are honest and give an honest price. They are not out to take advantage of anyone and as a matter of fact, they make their customers happy...... Thank You Tuffy for being an honest auto repair shop. You guys rock......
— Tina S., Grand Rapids, MI
This is my third opportunity to to have the crew at Tuffy Muffler/ Fuller Ave. work on my vehicles. This time I brought in a bent pipe on an expensive, high performance exhaust system. The technician (I didn't catch his name) went to work while I watched, heating and carefully getting the part back to it's original shape and location. Even when I thought is was done, he still wasn't satisfied. It ended up perfect ... like the mishap never happened. The labor charge was lower than reasonable. It's great when the technician working on your car shows as much (or more) care and attention to detail as you would. This has been the case every time I have taken a car there.
— Jon D., Grand Rapids, MI
Had my 2005 Jeep Grand Cherokee towed to Tuffy on Fuller Ave. because it quit running. It turned out to be a quick fix, and they didn't charge me anything. Their honesty and integrity rate vary highly in my opinion. I will continue to make them my only source of auto repair. Thanks so much for your good service.
— Kenneth J., Grand Rapids, MI
The crew at this Tuffy store on Fuller Ave. did an outstanding job replacing the front struts on my 2006 Cadillac SRX. I could not wait a week for Harvey Cadillac to get me in, in order to get the job done. The Caddy was limping. They rebuilt the the upper control assembly on top of the drivers side strut, charging me parts only. The Caddy is going back to this outfit soon, for a brake job,
— Ben N., Rockford, MI
Thumbs up on overall job quality - and price. They went above and beyond to help me understand what my car needed - something I have come to respect greatly in the auto repair business.
— Kennedy S., Grand Rapids, MI